| Circuits Assembly Opens 2009 Service Excellence Awards |
 |
 |
| Saturday, 16 August 2008 09:55 | |||
|
ATLANTA – Beginning Oct. 14, Circuits Assembly seeks participants for its annual Service Excellence Awards (SEAs) for EMS providers and electronics assembly equipment, material and software suppliers. Now in its 17th year, the SEAs honor companies in electronics manufacturing for excelling in the critical area of customer service, allowing participants to benchmark customer service against their peers. “The SEAs remain the only competition that rates a company’s abilities based on direct customer feedback,” says Circuits Assembly editor in-chief Mike Buetow. “When you consider the cost to conduct third-party research, possibly winning an award in addition to the data participants receive is icing on the cake.” Customers are surveyed to determine a participating company's level of customer satisfaction in various categories, including dependability/timely delivery; ease of use; manufacturing quality; responsiveness to requests and changes; technology, and value for the price. All customer responses and ratings are tabulated by a third party and provided in a confidential report to the participating company. The SEAs recognize four categories of EMS providers based on revenues (under $20 million; $20 million to $100 million; $101 million to $500 million, and over $500 million) and the following categories of suppliers: automation and handling equipment; cleaning processing or materials; device programming equipment; dispensing; pick-and-place; repair and rework; screen printing; test and inspection; materials (solder paste); soldering equipment, and manufacturing or supply chain management software. Circuits Assembly will honor winners during the Apex trade show on March 30, 2009. Proceeds from the program help fund the SMTA's Charles Hutchins Educational Grant. For more information, visit www.circuitsassembly.com/sea. The deadline to enter is Nov. 21.
|
|||
| Last Updated ( Tuesday, 19 August 2008 07:13 ) |
Columns
| No Main Point |
Check out this exchange from Jabil's recent quarterly conference call: |
| Read more... |
| Steve Case, RIP |
Our deepest sympathies to the friends and family of CyberOptics founder Steve Case, who died in a plane crash Tuesday. |
| Read more... |
Features
| Cell Efficiency is Key to Success of Photovoltaics |
| The iNEMI Roadmap spells out the plan for lowest cost per watt. |
| Read more... |
| BGA Reballing Reliability |
| A study of multiple reball processes looks at copper dissolution and functionality. |
| Read more... |
Search
Search
Login
CB Login
Language
Language
Products
Young Jin Features Link Conveyors
Link conveyors for SPI NG/good buffer are designed to stack NG PCBs and transfer good PCBs to the next process using FIFO. Features include PCB shock-free and noncontact power transmission. Has...
Link conveyors for SPI NG/good buffer are designed to stack NG PCBs and transfer good PCBs to the next process using FIFO. Features include PCB shock-free and noncontact power transmission. Has...
Current Issue
