Mack, ESI and Naprotek Top Service Excellence Awards PDF Print E-mail
Written by Mike Buetow   
Wednesday, 20 February 2013 09:45

SAN DIEGO Mack Technologies, Electronic Systems Inc. and Naprotek were the top winners at the annual CIRCUITS ASSEMBLY Service Excellence Awards for electronics manufacturing services providers.

CIRCUITS ASSEMBLY announced the winners last night at a presentation at the IPC Apex Expo trade show.

The awards, which also reflect the top electronics assembly equipment, materials and software suppliers, recognizes companies that received the highest customer service ratings, as judged by their own customers.

In the EMS category, the overall winners were Mack (sales of $101 million to $500 million), Electronic Systems Inc. (sales of $20 million to $100 million), and Naprotek (sales under $20 million).

The EMS companies with the highest scores in each of five individual service categories also received awards. (Overall winners were excluded from winning individual categories.) In the small-company category, ACD, Spectrum Assembly and NexLogic Technologies tied for dependability. ACD also won for quality, and tied Pride Industries, Spectrum Assembly, and BESTProto for responsiveness. BESTProto and ACD tied for technology, while Pride Industries took home the award for value.

For firms with revenue between $20 million and $100 million, Western Electronics took top honors for dependability and responsiveness. Applied Technical Services tied Sparton Electronics for value. Western Electronics and Applied Technical Services shared the top spots for quality and technology. 

For EMS companies with revenue between $101 million and $500 million, EPIC Technologies swept all five individual categories.

Electronics assembly equipment award winners were Assembléon for pick-and-place; Speedprint Technology for screen printing; Kyzen for cleaning/processing materials; Mirtec for test and inspection; Nordson EFD for materials; Nordson Asymtek for dispensing, and KIC for soldering equipment.

Customers of SEA participants rated each company on a scale of 1 (poor) to 5 (superior) in five service categories.

From the proceeds of the entry fees, CIRCUITS ASSEMBLY made a $2000 donation to the SMTA Charles Hutchins Educational Grant.

"No one from the early days of SMT epitomized the drive for quality more than Charles," noted CIRCUITS ASSEMBLY editor in chief Mike Buetow in presenting the donation.

This is the 21st year CIRCUITS ASSEMBLY has sponsored the awards program.

Last Updated on Wednesday, 20 February 2013 11:03


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