Irving, TX – EMS provider Elcoteq received the Frost & Sullivan 2005 Customer Service Leadership Award for providing customers with value-added services.
“Elcoteq is the only EMS company that focuses on communications technology including WiMAX, and is evolving constantly to serve its customers better from a technology point of view,” said F&S research analyst Vinoth Praveen Premkumar. “The company’s deep understanding and competency in communications technology fosters its expertise in defining and manufacturing products.”
The award is given each year to a company that has demonstrated excellence in customer services within its industry. It recognizes responsiveness to customer needs and continuous focus on long- and short-term customer profitability goals. Recipients are acknowledged for flexibility in tailoring service offerings to suit customers’ business needs.