ATLANTA – CIRCUITS ASSEMBLY today announced the winners of its 2021 Service Excellence Awards (SEAs) for electronics manufacturing services (EMS) providers and electronics assembly equipment, materials and software suppliers. CIRCUITS ASSEMBLY recognized companies that received the highest customer service ratings, as judged by their own customers, during a virtual ceremony.

In the EMS category, the overall winners were Kimball Electronics (sales over $500 million), Firstronic (sales of $101 million to $500 million), and XLR8 Services (sales under $20 million). There was a tie for top score in the sales of $20 million to $100 million category between Qualitel and Electronic Systems Inc.

The EMS companies with the highest scores in each of five individual service categories also received awards. (Overall winners were excluded from winning individual categories.) In the small-company category, Silicon Forest Electronics won in all five categories.

For companies with revenue between $20 million and $100 million, Spectrum Assembly excelled in all five categories as well.

For firms with revenue between $101 million and $500 million, Mack Technologies won in each of the individual categories, tying Vexos for dependability/timely delivery.

For EMS companies with revenue over $500 million, Creation Technologies took home all five awards.

“The SEAs are widely acknowledged as the most significant recognition program in the electronics assembly industry,” said CIRCUITS ASSEMBLY editor in chief Mike Buetow, in presenting the awards. “Congratulations to all the entrants for their willingness to compete as part of their ongoing pursuit of excellence.”

Electronics assembly supplier award winners were Europlacer Americas for pick-and-place; Speedprint Technology for screen printing; Kyzen for cleaning/processing materials; Koh Young America for test and inspection; Anda Technologies USA for dispensing; Heller Industries for soldering equipment; Aegis Industrial Software for automation/manufacturing software; Count On Tools for automation/handling equipment; Datest for test laboratories; and Air-Vac Engineering for rework and repair.

Customers of SEA participants rated each company on a scale of 1 (poor) to 7 (best in class) in five service categories.

This is the 29th year CIRCUITS ASSEMBLY has sponsored the awards program.

Join host Mike Buetow as he announces the winners of the 29th Annual Service Excellence Awards and 14th Annual NPI Awards: https://vimeo.com/534113541. 

About UP Media Group Inc.

UP Media Group Inc. (UPMG) (upmediagroup.com) serves the global PCB community through print, digital and online products, as well as live and virtual events. UPMG publishes PRINTED CIRCUIT DESIGN & FAB (pcdandf.com) and CIRCUITS ASSEMBLY (circuitsassembly.com), as well as the PCB UPdate (pcbupdate.com) e-newsletter. UPMG produces trade shows and conferences, including PCB West (pcbwest.com), PCB East (pcbeast.com) and the PCB2Day workshops (pcb2day.com). UPMG also produces the PCB Chat podcast (upmg.podbean.com/).

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