PEACHTREE CITY, GA – CIRCUITS ASSEMBLY today announced the winners of its 2023 Service Excellence Awards (SEAs) for electronics manufacturing services (EMS) providers and electronics assembly equipment, materials and software suppliers. CIRCUITS ASSEMBLY recognized companies that received the highest customer service ratings, as judged by their own customers, during a ceremony at the SMTA International trade show in Minneapolis.
In the EMS category, the overall winners were Lacroix (sales over $500 million), Mack Technologies (sales of $100 million to $500 million), Electronic Systems Inc. (sales of $20 million to $100 million), and RBB Systems (sales under $20 million).
The EMS companies with the highest scores in each of seven individual service categories also received awards. (Overall winners were excluded from winning individual categories.) In the small-company category, BESTProto won for responsiveness and flexibility; XLR8 Services won for dependability/timely delivery, quality, technology, and overall satisfaction; and Surftech Manufacturing won for dependability/timely delivery and value for the price.
For companies with revenue between $20 million and $100 million, Silicon Forest Electronics won for responsiveness and flexibility; and Imagineering won for dependability/timely delivery, quality, technology, value for the price, and overall satisfaction.
For firms with revenue between $100 million and $500 million, Unigen won for dependability/timely delivery, technology, value for the price, flexibility, and overall satisfaction; Vexos won for flexibility; and El Microcircuits won for dependability/timely delivery, quality, and responsiveness.
For EMS companies with revenue over $500 million, Creation Technologies won for quality, responsiveness, technology, flexibility, and overall satisfaction; and Kimball Electronics won for dependability/timely delivery, quality, technology, and value for the price.
Electronics assembly supplier award winners were Anda Technologies for automation/handling equipment; Europlacer Americas for screen printing; Anda Technologies for dispensing; Europlacer Americas for placement equipment; KIC for soldering equipment; Kyzen for cleaning/processing materials; Mirtec Corp. for test and inspection; and Datest for test laboratories.