ENVIRON provides web systems for managing WEEE compliance for business products, and the group has launched a new customer relationship module. 
 
Hosted on the company’s Website, the system enables companies to gain feedback from its customers on product satisfaction and after-sales service. Customers wishing to use the WEEE collection and recycling system are required to complete a marketing questionnaire which is emailed to the company.  As part of the questionnaire, customers are required to enter valid model numbers to use the system.
 
The WEEE web system:
Provides a single contract to manage producer registration, in-country recycling, and compliance reporting in all Member States;
Provides straightforward collection arrangements, which the company can communicate to business end-users through their own company website;
Offers a single corporate solution that can be expanded to cover other countries;
Includes the option to pass collection costs on to business end-users;
Provides flexibility and control of future WEEE recycling arrangements, enabling companies to ensure that recyclers continue to provide competitive rates for their services, and change recyclers in individual Member States to take advantage of new recycling technologies and techniques;
Demonstrates to customers that the company is compliant with the WEEE Directive and has addressed its environmental responsibilities.  

ENVIRON, www.b2bweee.com