CIRCUITS ASSEMBLY Announces 2022 Service Excellence Award Winners
PEACHTREE CITY, GA – CIRCUITS ASSEMBLY today announced the winners of its 2022 Service Excellence Awards (SEAs) for electronics manufacturing services (EMS) providers and electronics assembly equipment, materials and software suppliers. CIRCUITS ASSEMBLY recognized companies that received the highest customer service ratings, as judged by their own customers, during a ceremony at the SMTA International trade show in Minneapolis.
In the EMS category, the overall winners were Lacroix (sales over $500 million), Mack Technologies (sales of $100 million to $500 million), Electronic Systems Inc. (sales of $20 million to $100 million), and XLR8 Services (sales under $20 million). The EMS companies with the highest scores in each of seven individual service categories also received awards. (Overall winners were excluded from winning individual categories.) In the small-company category, RBB Systems won for technology; BESTProto won for dependability/timely delivery, responsiveness, manufacturing quality, flexibility and overall satisfaction; Kodiak Assembly Systems won for dependability/timely delivery; and Revco won for value for the price.
For companies with revenue between $20 million and $100 million, Absolute EMS excelled in all seven categories.
For firms with revenue between $100 million and $500 million, Unigen won for value for the price; EI Microcircuits won for dependability/timely delivery, responsiveness, technology, flexibility and overall satisfaction; and Vexos won for manufacturing quality, value for the price, technology, flexibility and overall satisfaction.
For EMS companies with revenue over $500 million, Creation Technologies won for technology, and Kimball Electronics won for dependability/timely delivery, manufacturing quality, responsiveness, value for the price, technology, flexibility and overall satisfaction. Electronics assembly supplier award winners were Anda Technologies for automation/handling equipment; Aegis Industrial Software for automation/manufacturing software; Europlacer Americas for screen printing; Anda Technologies for dispensing; Europlacer Americas for pick-and-place; KIC for soldering equipment; Kyzen for cleaning/processing materials; Koh Young America for test and inspection; and Datest for test laboratories.
“Service comes in many forms, but for so many companies it is the differentiator for sustaining long-term and mutually beneficial supplier-customer relationships,” said PCEA president Mike Buetow, in presenting the awards. “This is not an easy award to win. It requires daily commitment to excellence, because the judges are the entrants’ own customers.”
Customers of SEA participants rated each company on a scale of 1 (poor) to 7 (best in class) in seven service categories.
This is the 30th year CIRCUITS ASSEMBLY has sponsored the awards program.
