Circuits Assembly Online Magazine - Arena PLM Spring 06 Now Available

News

Arena PLM Spring 06 on-demand PLM service simplifies how manufacturers integrate their solution with ERP, EDA and CAD applications by adding an integration layer into its PLM solution, enhancing access controls to provide customers with a greater level of security and enabling personalized usage statistics and a new self-service portal for customer support.

Enhancements include:
A New Integration Layer –A new integration layer enables simplified integration with essential ERP, CAD and EDA applications, including products from Oracle, Microsoft, Expandable, QAD, Cadence, Mentor Graphics and SolidWorks. Through this integration layer, manufacturers can use managed data synchronizations or off-the-shelf adaptor solutions to seamlessly integrate PLM product data with other enterprise applications such as ERP, MCAD and EDA. Managed data synchronizations, which include semi-automated workflows, allow customers who are just getting started with PLM or who make less frequent updates to their integration processes, to have a cost-effective and ‘out of the box’ solution for integrating their PLM data with other applications.

The integration layer also features a dashboard that allows users to transparently monitor and manage which other applications are integrated. Enables customers to publish specific subsets of PLM data to other enterprise systems. Customers can have real-time visibility into what other applications are integrated and greater control of their product record data.

Enhanced Security – Provides enhanced enterprise-class security through IP-based access control. Manufacturers can now restrict access based on log-in and IP address range. Provides for stronger security measures and more customized permissions. Allows security- and IP-conscious customers to control access to their IP on very specific “point of entry.”

Richer Customer Experience -- Delivered on-demand as a secure, Internet service enabling customers to take advantage of continuous innovation, a richer, AJAX-based user interface, increased reliability and security, and greater service performance. Provides real-time, personalized usage information into application usage, feature utilization and support activity to maximize the PLM experience. Through a custom, self-service portal manufacturers can now get real-time status updates on customer support issues. The portal is fully integrated with Fast Feedback, a real-time support system that provides users with immediate technical assistance in the context of exactly where they are in the application.

These enhancements follow on the heels of a recent announcement that Arena PLM products are backed by a guaranteed service level agreement (SLA).

Arena Solutions, arenasolutions.com