NORTH ENGLAND – Altus Group, a leading distributor of capital equipment in the UK and Ireland, has promoted Steve Leake to Sales Engineer, strengthening the company's technical sales capabilities across north England.
The new role builds on Steve’s four years of experience with Altus as an Application and Service Engineer. During this time, he has worked closely with customers post-installation, delivering training, conducting maintenance, and providing on-site technical support. He has also played a significant role in pre-sales activity, carrying out equipment demonstrations and sample validations to help identify the right solutions for customer applications.
Steve recently completed a Bachelor’s degree in Engineering from the Open University, adding to his strong technical foundations. In his new role, he will combine account management with dedicated pre-sales support, offering a technically informed approach that aligns with Altus’ commitment to support excellence.
Joe Booth, CEO at Altus Group, said: "I am delighted for Steve to move into this new role and one in which I think he will have great success. Steve has a great communication style with customers, leveraging presentation and coaching skills from his background in teaching. He is also a fast learner with a strong real-life understanding of the solutions we support from his experience working with them in the field. Our sales approach is technical and consideration-based, and our customers appreciate having a trusted technical soundboard in their projects, which is something Steve might do better than many in the industry, given his background and technical knowledge. I'm looking forward to Steve getting underway and celebrating his first successful implementation."
Steve will serve as a key point of contact for new and existing customers in the north, ensuring a consistent and high-quality pre-sales experience, from consultation to application validation.
Steve Leake said: "I am excited about this new role and step in my career. I am under no illusion that it won't come with its own learning curve, but I have a great team around me to learn from and support in developing my skills. I believe we have the best range of suppliers and processes of any of our peers. The largest and most knowledgeable after-sales team in the market, and both of these aspects speak for themselves when our customers are looking for partners. Hopefully, my enthusiasm and energy can help us spread the word and will result in even more new and returning customers."
With his strong technical background and customer-focused approach, Steve's move into sales engineering aligns perfectly with Altus Group's 'Focused on support excellence' mantra, which guides every customer interaction from first contact to after-sales support.