LAS VEGAS – CIRCUITS ASSEMBLY today announced winners of its 2011 Service Excellence Awards (SEAs) for electronics manufacturing services providers and electronics assembly equipment, materials and software suppliers.

CIRCUITS ASSEMBLY recognized the companies that received the highest customer service ratings, as judged by their own customers.

In the EMS category, the overall winners were Celestica (sales above $500 million), Mack Technologies (sales of $101 million to $500 million), Applied Technical Services (sales of $20 million to $100 million), and United Manufacturing Assembly (sales under $20 million).

It was the fourth straight year Mack took home the highest honors.

Winners were also announced for five individual categories. For EMS companies with sales under $20 million, winners include:

• BESTProto for Dependability and Timely Delivery, and Manufacturing Quality.
• Divsys International for Quality and Technology.
• I. Technical Services for Technology and Value for the Price.

In the medium-company category, including sales of $20 million to $100 million, the winners are:

• MEC Companies for Dependability and Time Delivery, Value for the price, and Technology.
• Western Electronics for Dependability and Time Delivery, Quality, and Value for the price.
• Electronic Systems Inc. for Dependability and Time Delivery, Value for the price, and Responsiveness.

For EMS companies with revenue between $101 million and $500 million, EPIC Technologies swept all five individual categories for the third consecutive year.

In the large company category, AsteelFlash won each of the five categories.

Overall winners are exempt from winning the individual categories.

Electronics assembly equipment award winners were Assembléon America for pick-and-place; DEK for screen printing; Kyzen for cleaning/processing materials; MIRTEC Corp. for test and inspection, Nordson EFD for materials, Nordson Asymtek for dispensing, and BPM Microsystems for device programming equipment. Aegis Industrial Software received top honors in the automation/manufacturing software category.

Customers of SEA participants rated each company on a scale of 1 (poor) to 5 (superior) in five service categories.

A donation of $2,500 was made on the participants’ behalf to the Surface Mount Technology Association’s Charles Hutchins Educational Grant. Part of each participant’s entry fee was included in the donation.

This is the 19^th year CIRCUITS ASSEMBLY has sponsored the awards program.

• Prev
• Next