WEST CHICAGO -- Samtec led all suppliers of connectors last year in customer satisfaction with lead times, according to a just released survey.

With a score of 4.829, Samtec outpolled Phoenix Contact, which scored 4.265.

Respondents to the survey, which was taken last year, described its satisfaction with each supplier on a scale of 1 to 6, with 6 being "extremely satisfied." A score of 3.50 or above indicates a degree of satisfaction. The industry average was 3.902, Bishop said.

A total of 1,604 persons responded to the poll, which was conducted by Bishop & Associates, a consulting firm. Of the respondents, 41.1% were in engineering and 40.5% were in purchasing. Just under half (49.4%) the respondents were with OEMs, while 20% were with EMS firms and 18.3% with distributors.

Finishing third was Tompeter, at 4.232, followed by W.L. Gore (4.219) and Weidmuller (4.172).

Rounding out the top 10 were Johnson Components (4.163), EDAC (4.148), Molex (4.108), Teradyne (4.07) and Kycon (4.056).

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