NORWALK, OH -- In July, EPIC Technologies completed the certification process for ISO 13485:2003 in its Norwalk and two Juarez, Mexico, facilities. It has also completed surveillance audits and recertified these facilities to the ISO/TS 16949:2002 standard.

ISO 13485:2003 is a quality management standard for medical device manufacturers. ISO/TS 16949:2002 was developed to support the automotive industry.

"While ISO 13485:2003 and ISO/TS 16949 are valued by medical and automotive customers because they address industry-specific quality issues, we also recognize that each of these standards drives further development of best practices in the areas of performance measurement and standardization. ISO/TS 16949 drives additional focus in the area of customer satisfaction measurement and integration of those results into focused continuous improvement efforts. The practices we adopted in support of these certifications continue to strengthen our internal systems company wide," said Jochen Lipp, VP operations and COO, EPIC Technologies.

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