OYSTER BAY, NY - Telematics remains a North American dominated
technology, a new research report says.
"Telematics efforts outside
North America have faltered for several reasons," says Frank Viquez,
director of automotive research at
ABI Research. "In Europe, for
example, a main factor is that consumers have much less of a propensity
to pay for the advanced safety capabilities common to North American
telematics services, such as automatic crash notification.
Additionally, the main features that most European motorists demand --
navigation and traffic -- are commonly available as standalone
services."
Telematics weds computers and telecommunications systems on a car. Features include safety and security, hands-free communications and
wireless access to a wide range of information and entertainment.
General Motors' plan to make OnStar standard on all its passenger cars
by 2007 will nearly triple its yearly output of telematics-enabled
vehicles.
Although North America accounts for a just third of the
world's vehicle sales, it is home to over three quarters -- more than 3
million -- of the world's total telematics subscribers. OnStar Europe,
available on
Opel models in Germany, has less than 5% of its North
American counterpart's subscriber base, yet it is one of the leading
TSPs (telematics service providers) in Europe.
Similar customer retention and acquisition problems exist in Japan,
where
Nissan's CARWINGS has been forced to follow
Honda InterNavi in
extending its telematics service trial-period to three years as part of
the vehicle purchase.
Elsewhere in Asia, telematics efforts are just getting underway. ABI
Research finds that South Korea, with its significant government
involvement, as well as China, may be significant growth areas for
telematics.