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Features Articles

Peter Bigelow

Working from home brings many Covid epiphanies.

As I reluctantly get used to social distancing, wearing face masks in public and continually washing my hands, many “aha!” moments have occurred. These have been about the new realities of dealing with the global disruption from Covid-19, as well as the changes we will most likely live with once we’ve survived the pandemic, or at least the first round of it. In no particular order, they include:

Zoom, Zoom, ZOOM! I am not tech savvy or social media conscious, so it should be no surprise that three months ago I had never heard of Zoom. I know about it now! I spend a good portion of each day, including weekends, on a Zoom “call.” At first it was family trying to connect from the various places they were hunkered down. But then I began receiving requests from customers and suppliers to schedule a Zoom meeting to discuss one or another thing. Zoom enables those working remotely to participate with the few still working out of their office or factory. Zoom is user-friendly, and unlike WebEx, easier for those working at home to manage.

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Mike Buetow

We’ve spoken at length in these pages about the virtual factory. But what about the virtual factory tour?

By this, I don’t mean the flashy, MTV-style videos found on so many company websites today. Instead, a live plant tour, executed using cameras and PCs.

I have been studying manufacturers to determine whether, in the wake of the coronavirus surge, they are noticing changes in the way customers decide where to put production, and whether that’s a permanent change or a temporary fix. According to my unscientific sample, the answers are “yes” and “we’re not sure.”

Count Teresa Huber, president and chief executive of Intervala, among those seeing changes. The EMS company, which has sites in Pennsylvania and New Hampshire, is substituting video conferencing for onsite meetings and in-person audits.

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Greg Papandrew

Understand what the transaction means for customers.

Your PCB supplier has been acquired. Will this acquisition benefit you as a board buyer? Or will it lead to higher prices and a reduced level of service?

 The answer may depend on how you react.

Vendor acquisitions can cause supply-chain disruptions, especially when the acquiring firm has a competing product line. What is troubling about these transactions is few PCB buyers seem to understand the real economics involved, or why they happened in the first place and what it means to them as customers.

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Robert Boguski

Can a head in the sand avoid a corpse in the water?

“We’re line down.”

Sorry to hear that. (Not really, but fake empathy makes them feel better.) They got the job as the low bidder. You reap what you sow.

“We’ve been building this product for five years. That’s 22,846 units manufactured successfully and counting.”

Congratulations. You just confirmed the adage that one “oh s--t” equals one million “attaboys.”

“Not a single electrocuted hot-tubber in that time.”

How reassuring. It is of such integral services as these that our gross national product is composed.

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Akber Roy

An hour-by-hour look at the quickturn fabrication process.

We were presented with a challenge: Is it possible to build 10 prototype 12-layer boards in 72 hours? It wasn’t a rhetorical question; a customer really wanted just such an order. So, with time at a premium, our engineers put their heads together and created a “plan of attack” that optimized all resources. One key to success is performing a number of the steps in sequence as needed, so panels are ready when they are required. We’ll describe the procedure hour-by-hour as follows:

Hour 1: The CAM operator runs a DRC (design rule check) process and accepts or rejects the data files. If a problem exists, they contact the buyer to work out a solution; e.g., if two traces are too close, and one needs to be moved. Once the data file is accepted, the next action is to set up the innerlayers.

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Filemon Sagrero

How Lean Six Sigma prepares workers for tomorrow’s workplace.

People outside of manufacturing often imagine that technology’s next step is to turn factories entirely over to robots. While factory automation is growing by leaps and bounds, the reality is most automation is paving the way for workers to be far more involved in critical decision-making on the factory floor. Just as Industry 4.0 is the driving force behind smarter machines that automatically analyze and adjust processes as they inspect product, Lean Six Sigma is paving the way for a smarter workforce, capable of analyzing production trends and optimizing processes.

The benefit of Lean manufacturing philosophy is a holistic focus on eliminating issues that create bottlenecks, defects and wasted effort. It aligns well with an Industry 4.0 vision, since greater levels of automation help drive reduced variation, and eliminate excess handling and errors related to manual processing. However, while a Lean vision helps drive efficiency and improve throughput, factories with a lot of product variation, as is found in contract manufacturing, do develop inefficiencies that need to be addressed. Six Sigma provides a powerful methodology and toolbox for addressing these inefficiencies. Implemented correctly, it creates problem-solving discipline that teaches production teams how to make good choices in the problems they choose to solve, thoroughly analyze root cause, test their preferred solution and make sure the improvement is sustainable over time.

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